Returns & Refunds policy

At D Solution, our goal is to ensure that you are completely satisfied with your purchase. If you are not completely happy with your purchase, then please read our returns and refunds policy as follows:

1. Returns Eligibility

To be eligible for a return, the following conditions must be met:

- The goods must not have been used and must be in their original condition

- The goods must be sent back in their original packaging

- The return must be initiated within 14 days from the date of delivery. You may choose to reduce this period to 7 or 30 days if you wish

- You must provide proof of purchase or order number

2. Non-Returnable Items

The following items will not be accepted for returns:

- Items that are on sale or clearance

- Items that are customized

- Items that are digital

- Items that have been damaged as a result of misuse

3. The Return Process

To start the return process:

- Please email us at info@dsolutionus.com

- Please wait to hear back from us

- Please ship the items back to us at the following address:

Return Address:

1562 Ocean Ave Apt 4 Brooklyn, NY 11230 United States

4. Refunds

- If your return is approved, then we will issue a refund to your original payment method

- Please note that shipping costs will not be refunded unless the goods were sent in error or are defective

- Please note that it will take us 5-10 business days to process your refund

5. Exchanges

If you have received a defective or damaged item, then we will exchange it at no extra charge. Please contact us within 48 hours from the time of delivery.

6. Late or Missing Refunds

If you still have not received your refund even after the stated period, then:

- Please check with your bank

- Please contact your credit card company

- Please contact us if you still have not received your refund

7. Contact Us

If you have any issues relating to returns and refunds, then please contact us at:

Email: info@dsolutionus.com

Address: 1562 Ocean Ave Apt 4 Brooklyn, NY 11230 United States